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Delivery Policy

Self collection at 

The Crescent @ Kallang

47 Kallang Pudding Road #06-06

Singapore 349318

No refund will be provided, fresh flowers will be discarded on the end of day(6pm of the day)

For preserved flowers you may contact Please contact our  customer service WhatsApp: 8774 8208 for rescheduling of appointment 


Self collection on appointment basis ONLY changing of collection timing please call and information us to avoid disappointment.

Change of collection time to inform 72hrs before collection. change of collection Date are not allow within 72hrs. Please contact our  customer service WhatsApp: 8774 8208 for changes


NO delivery to restricted areas:

Airport Passenger Terminals & Cargo Complexes

Military camps

Jurong Island

PSA Ports


Kindly ensure correct delivery address, receiver name contact number are provided, ensure someone at the delivery address to receive the item within delivery time range, no refund straightly for fail delivery.

For deliveries to hotel/restaurants/non-residential address, kindly ensure the receptionist has been informed or the receiving person to proceed to lobby or reception receive the item

We shall not be liable for any lost or fail in delivery due to incorrect delivery information provided by a customer/non-residential reception personally refused to receive the flower and no refunds will be provided.

Redelivery will lead to additional charge of $20 per trip. redelivery can be only done within3hours/ 6pm which ever come first. No refund will be provided if the item not fit for re-delivery


Kindly contact us at 8774 8208 for any changes subject to availability ONLY (No changes on all special occasion dates e.g. mother's valentine's day,20 May, etc...)

10am-12pm

12pm-3pm

3pm-6pm


Delivery charge of $20 for special timing Please contact customer service WhatsApp: 8774 8208